1. Information we collect
This website is an informational resource. We do not collect personal information through the site itself. If you contact us by telephone, QR code, or in person, the information you share is used to respond to your enquiry and arrange care.
2. How information is used
Any personal information you provide when contacting us is used only to respond to your enquiry, coordinate an appointment, and provide the care you request. We do not sell or share personal information with third parties for marketing.
3. Medical information
Information shared with our care team is treated as confidential. Online messages are for general guidance and appointment coordination and do not create a doctor–patient relationship or constitute a diagnosis.
4. Photographs and clinical records
Assessment photographs and clinical records form part of your medical file. They are kept for clinical and safety reasons, and are not published without your separate written consent.
5. Changes to this policy
We may update this policy from time to time. The current version is always available on this page.